Warranties

Warranties

Hybrid Battery solution Australia, All of our batteries comes with warranty for your peace of mind. There are no fees, no deductibles, and no games with our warranty policy.

At Hybrid Battery Solutions, We go true as great lengths to provide a highest industry standards hybrid batteries

Warranty periods range from 60-Days to 1-years.
Each product will specify in the description the warranty length.
Hybrid Battery Solutions warranties its hybrid drive batteries to be free of defects in workmanship and materials when used as directed.
Warranty period starts from purchase date.

This warranty covers repair or replacement of your hybrid battery only. Installation costs are not covered.

In the event of a hybrid drive battery problem, please contact our service department to report the problem. We may require the fault codes for the problem.
Once we determine that a warranty repair or replacement is warranted, the customer will be responsible to return the faulty battery for repair or replacement.
The shipment cost of this return is the customers responsibility.
Once we have received the battery, we will send the repaired or replacement battery back to the customer at no charge.

The warranty is transferrable to one subsequent party.
Under certain circumstances, we may be able to ship out a replacement in advance of receiving the faulty battery.
In this instance, we will require a core deposit and payment for the one-way shipment cost of the faulty battery.
We will then send a replacement in our crate with a pre-paid return label for the customer to send back the faulty unit. This arrangement is not always available and will be offered only in certain cases.
When a battery is repaired or replaced, this warranty continues to cover the repaired or replacement battery for the remainder of the warranty period.

km Limitation
This warranty includes 20,000 km 6 months of warranty coverage, or 10,000 km for each 3 months of warranty period.
Warranty exclusions
The following conditions will render this warranty void,
Batteries that have been improperly installed.
Products stored for longer than 30 days prior to installation.
Physical damage to the battery caused after delivery, ie being dropped or car being in an accident after installation that causes damage to the battery.
Battery that has had exposure to harsh weather, chemicals, or water.
Battery that has misuse, abuse, or the installation of unauthorized accessories.
Battery that has been discharged by a poorly running engine or hard-to-start engine to the point where is damaged.
Battery damaged by leaving the car in neutral while car is running.
Battery damaged by allowing car to sit unused for over 30 days.
Batteries that have been tampered with, opened, disassembled, except with the direct instructions from Hybrid Battery Solutions.
Damage caused by pre-existing conditions in the car which cause the battery to discharge damaging it.
Batteries that are missing the Hybrid Battery identification stickers.

Notice: The Hybrid Battery can be permanently damaged if the engine fails to start for whatever reason including but not limited to running out of gas,
lack of engine maintenance, foul gas, dirty throttle body, etc, this kind of damage is not covered under warranty.

Legal Statement
This limited warranty represents the total liability of Hybrid Battery Solutions for any hybrid battery. All other warranties implied by law applicable to the battery shall be limited to the warranty period stated on the sales receipt / Invoice.
Hybrid Battery Solutions makes no other warranties, expressed or implied, including the implied warranties of merchantability or fitness for a particular purpose.
Some states do not allow limitations on implied warranties, or exclusion or limitations on incidental or consequential damages. This warranty gives you specific legal rights and you may have other rights varying from state to state. By accepting this product, you hereby waive and release any claim now or hereafter existing against Hybrid Battery Solutions, its employees, officers, directors, agents and customers, on account of any and all claims, demands, suits, causes of action and all legal proceedings, whether civil or criminal, damages, losses, liabilities (including, but not limited to, strict liability in tort), obligations, penalties, judgments or fines and other sanctions, and any costs and expenses in connection therewith, including legal fees and expenses of whatever kind and nature, which may result from or arise out of injury to or death or loss or damage to property or the loss of use of any property which may result from or arise out of the possession, condition, use or operation this product